How a Product Manager Can Listen to Their Users Every Day

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In the ever evolving world of web and mobile products, it’s incredibly important to have a constant pulse on the sentiment, needs, and frustrations of your users. While traditional user research and usability studies are still an important part of the product development process, the web today affords real-time alternatives for getting daily insights into the minds of your users.

I spend 15 minutes every morning peering into the following five real-time channels to hear from users in their own words what they like, don’t like, want, hate, and love about our products.

Evaluating a Product Manager's Portfolio

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It's customary in the design world to evaluate a designer's existing portfolio as part of the interview process to get a better understanding of their work and the process they leverage to develop their designs.

I find it equally valuable to evaluate a product manager's existing portfolio of products as part of a product management interview. When evaluating a product manager's portfolio, I'm looking to assess how successfully the product manager has owned the vision, design, and execution of their product and how that exhibits itself in the success of the product.

Making Connected a Successful Acquisition


Last week we announced the launch of LinkedIn Contacts, a smarter way to stay in touch with your most important relationships, based on the acquisition of Ada and I’s startup Connected by LinkedIn.

The launch received positive feedback not only for being a better way to manage your professional relationships, but equally for being a successful acquisition story.

Lessons Learned from Connected

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As it’s been over a year since the acquisition of Connected by LinkedIn, I thought I’d take a moment to reflect on the most important lessons I learned as a founder of Connected.

Connected has been by far the most rewarding, successful, and fun startup adventure I’ve had to date, full of experiences I hope to repeat as well as mistakes that I hope to avoid in the future.

The Product Manager as the Quarterback of the Team

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I usually summarize the role of the product manager as the CEO of their product. But I had a great conversation with a fellow product manager a couple of weeks ago who was telling me what he loved most about being a product manager was being the quarterback of the team. That stuck with me and the more I thought about it I realized it was another great way to describe the role and the key attributes needed to be successful in it.